All sales are final, and we do not accept returns or exchanges on purchased products. Customers are encouraged to carefully review their order before completing the purchase. Exceptions may apply in cases of defective or damaged goods, subject to review by our customer service team. If you have concerns about your order, please contact us within [X] days of receipt for assistance..
If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us . Your product may not eligible for refund. Please see the detailed terms in the relevant category below.
Please note that All products are not eligible for a return if the product is "No longer needed" or Expiry
You will always find the relevant terms on the product page.
Valid reasons to return an item
Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival)
Delivered Product is incorrect (presentation different on website)
Delivered Product is “No longer needed” (you no longer have a use for the product / you have changed your mind about the purchase / you do not like the product after opening the package)
Conditions for Returns
The product must be unused, unworn and without any flaws.
The product must include the original tags, user manual, warranty cards, freebies and accessories
If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
Arabic
Kurdi
